Returns & Exchanges

We want you to love your BoardGameGeek apparel as much as your favorite tabletop sessions, so we offer a 30-day window for returns on all unworn and unwashed items. If your gear doesn't fit or meet your expectations, our streamlined process ensures you get back to the game table in no time.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the fashion items you wish to return or exchange.

• 2.
  Prepare the Package

  Carefully fold your apparel and place it back in its original packaging with all tags attached to ensure a smooth inspection process.

• 3.
  Print and Ship

  Download your prepaid shipping label from the portal, secure it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team verifies the condition of your items, we will issue a full refund to your original payment method within 5-7 business days.